Page 2 - Savoir Beds - GUIDE D’ENTRETIEN POUR MATELAS

whEn yoUR SAvoIR fIRST ARRIvESSIzE on DElIvERyWhy do the mattress and topper seem to be too small?Our naturally filled mattresses can compress due to transportation and storage. Therefore your mattress may appear too small on the base. This is perfectly normal and will settle naturally over time.Your Savoir topper was carefully wrapped for your delivery, but as it has no ‘solid’ content it too will have compressed in transit. As a result when first opened, your topper will be slightly undersize relative to your bed. Thisis not a fault, but a natural consequence of the luxuriously soft construction. Its size and shape will return.SETTlEMEnTShould the mattress dip?The natural materials in our mattresses and toppers will settle and dip* in the area where you sleep. This is entirely natural and cannot be avoided. By turning your mattress and topper over after two weeks, and regularly thereafter, you will ensure that the settlement occurs evenly over time.*A dip of around 2.5cm (1’’ ) is not uncommon and not a sign of a fault.SUppoRTShould the mattress be this firm?Initially all the fillings are puffed up, and tightly packed into the case. This has a firming effect. As your mattress settles (see above) the fillings have more room to move and the mattress develops a softer feel. This process normally takes between six to eight weeks with nightly use.